Contact Us

Sales Enquiries

Before you enquire, please check our Frequently Asked Questions

Tel 0330 100 00 15

Email [email protected]

Opening Hours

  • 09:00 - 17:00 Mon - Fri
  • 09:00 - 12:00Sat
  • CLOSEDSun
  • Christmas Hours

    • 09:00 - 17:0022nd December
    • CLOSED23rd - 26th December
    • 10:00 - 16:0027th - 29th December
    • CLOSED30th December - 1st January
    • 09:00 - 17:002nd January
    • Christmas Delivery

      • 22nd December Last delivery before Christmas

      • 27th - 29th December Between Christmas & New Year

      • 2nd JanuaryNormal delivery resume

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Delivery Enquiries

Delivery Information

Get all your delivery questions answered - from delivery times to details on kerb side delivery - on our informative page. Your flooring project's smooth journey starts here!

About Deliveries

Email [email protected]

Christmas Delivery

  • 22nd December Last delivery before Christmas

  • 27th - 29th December Between Christmas & New Year

  • 2nd JanuaryNormal delivery resume

  • Opening Hours

    • 09:00 - 17:00Mon - Fri
    • 09:00 - 12:00Sat
    • CLOSEDSun
    • Christmas Hours

      • 09:00 - 17:0022nd December
      • CLOSED23rd - 26th December
      • 10:00 - 16:0027th - 29th December
      • CLOSED30th December - 1st January
      • 09:00 - 17:002nd January

Suppliers & DeliveriesWarehouse

Factory Direct Flooring Ltd
1 Finch Way
Hemdale Industrial Park
Nuneaton
England
CV11 6QT
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Delivery Enquiry

Compliments & Complaints

At Factory Direct Flooring, customer satisfaction is paramount. If you feel we could improve, kindly share your feedback. And if our team exceeded expectations, we'd apprecaite hearing about the individuals and their outstanding efforts.

Email [email protected]

Opening Hours

  • Mon - Fri 09:00 - 17:00
  • Sat 09:00 - 12:00
  • Sun CLOSED

Send a Compliment or Complaint

Click & Collect

About Click & Collect

Discover comprehensive details about our click and collect service - the fast and hassle-free way to kickstart your flooring project.

About Click & Collect

Email [email protected]

Opening Hours

  • 09:00 - 17:00Mon - Fri
  • 09:00 - 12:00Sat
  • CLOSEDSun
  • Christmas Hours

    • 09:00 - 17:0022nd December
    • CLOSED23rd - 26th December
    • 10:00 - 16:0027th - 29th December
    • CLOSED30th December - 1st January
    • 09:00 - 17:002nd January

Collecting your order

  • Your collection time will be confirmed by a member of our Click & Collect team. Do not arive unexpected ensuring the goods are ready for pickup.
  • Our warehouse operates collection times from Monday to Friday, 10am to 4pm (excluding weekends), with adjusted hours on Bank Holidays from 11am to 3pm.

Collection Address

Factory Direct Flooring Ltd
1 Finch Way
Hemdale Industrial Park
Nuneaton
England
CV11 6TQ

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Returns

Returns

Explore our returns and exchanges page for all the essential information. It's your guide to a seamless process, ensuring your complete satisfaction with your flooring choices.

Discover More

Email [email protected]

Opening Hours

  • Mon - Fri 09:00 - 17:00
  • Sat 09:00 - 12:00
  • Sun CLOSED

Request a Return or Exchange

Frequently Asked Questions

Our Warehouse